Several times now, we have heard from clients in and around Jacksonville, Florida who have been arrested for the crime of theft at a department store that they have received letters threatening them with civil and/or criminal action if they do not pay money, often at least $200, to the department store within thirty days. Is this proper? We do not think it is the way these letters are worded. In fact, depending on the way the letter is worded, it may be illegal.
For example, we had a recent client who was arrested for allegedly stealing a shirt from a large, national department store with a couple of locations in Jacksonville, Florida. The shirt in question was returned to the department store undamaged immediately upon the arrest. Within a couple weeks of her arrest for petit theft, she received a letter from the loss prevention department of that store saying that “[o]nce liability is established under said statute, the retailer has ‘ . . . a cause of action for threefold the actual damages sustained and, in any such action, is entitled to minimum damages in the amount of $200 . . . .'” The letter goes on to demand $200 within thirty days from our client or face further legal action.
The statute the letter refers to is Florida Statutes, § 772.11. That statute does give department stores and others who have been the victim of theft crimes a right to civil action against the people who committed those crimes. However, what the statute requires and what is not mentioned in the letter these department stores send out is that the department store has to prove not just liability but also some injury. In other words, the department store has to prove that a person committed the theft AND ALSO that the store was damaged by the theft.